Terms & Conditions 
1. Course Access and Payment
1.1. Course Duration and Payment Plans
1.1.1. Courses, certificates, and diplomas are based on one-time, yearly, half-yearly, quarterly, and monthly payments. Access to course content will be provided for the duration of the payment made.
1.1.2. Users who pay for a full year or a one-time fee will have access to the full course content.
1.1.3. Users who pay half-yearly, quarterly, or monthly fees will receive access to course content according to the drip schedule defined in our LMS.
1.1.4. Short courses are offered on a yearly fee basis, granting access for one year.
1.2. Renewal
1.2.1. Renewal is not automatic. Users must renew their access manually. We will send a reminder before the renewal date.
1.3. Payment and Currency
1.3.1. Pakistani nationals residing in Pakistan will pay fees in Pakistani Rupees (PKR).
1.3.2. Users residing outside Pakistan will pay fees in USD. We verify the user's country of residence based on at least 6 months spent in that country in a calendar year.
2. Free Trial
2.1. A free trial of our demo courses is available for 7 days. If not converted to a paid membership during the trial period, your access to the portal will expire after 7 days.
3. Account and ID
3.1. Account Sharing
3.1.1. Sharing of accounts is not allowed. Each member is assigned a unique ID. Al Nafi and EduQual certificates will only be issued to the member whose ID is registered with the system.
3.2. Changes to Account Information
3.2.1. Once registered, the username and email address cannot be changed.
3.3. Course Transfer
3.3.1. Once purchased, an individual or short course cannot be transferred to another course. However, users can upgrade their membership to enroll in a diploma or certificate program.
4. Certificates
4.1. Issuance of Certificates
4.1.1. Upon successful completion, a certificate of completion will be issued for all courses, certificates, and diplomas. These certificates are verifiable.
4.2. Guidance and Support
4.2.1. Our Customer Success Team offers guidance on course selection and career direction. Besides the free 7-day trial, one-on-one consultations with a Customer Success Manager are available. Members are also encouraged to watch the recorded videos available on our portal.
5. Monitoring and Violations
5.2.1. Monitoring Compliance
Our Machine Learning Monitoring System is designed to ensure compliance with our Terms and Conditions. The system actively monitors user activities to detect any violations of the established rules. This includes, but is not limited to, misuse of platform features, fraudulent activities, unauthorized access attempts, and any other behaviors that go against the agreed guidelines.
5.2.2. Consequences of Violations
Anyone found violating the Terms and Conditions via the Machine Learning Monitoring System will face a 12-month ban from the platform. This ban will restrict access to all services and features associated with the account.
5.3.3. Violation Review Process
Once a violation is detected, the account will be flagged for review. The user will be notified of the violation, and they will have the opportunity to appeal the decision within a defined period. If the violation is confirmed after review, the 12-month ban will be enforced.
5.4.4. Appeals Process
Users who feel their account was wrongfully flagged may submit an appeal to our support team. All appeals will be reviewed, and a final decision will be made based on the evidence available. Please ensure that all required documentation is provided when submitting an appeal for faster resolution.
5.5.5. Reinstatement Post-Ban
Once the 12-month ban has been completed, users will be eligible to regain access to the platform. However, repeated violations will result in permanent suspension.
Terms and Conditions for EduQual Diplomas
6. Eligibility and Content
6.1. No Formal Prerequisite
6.1.1. No formal prerequisites are required to study any EduQual diploma level.
6.1.2. Higher-level diplomas include all content from lower-level diplomas. For example, a Level 5 diploma includes Level 3 and 4 content, and a Level 6 diploma includes Levels 3, 4, and 5 content.
7. EduQual Diploma Registration Fee
7.1. Payments should be made in GBP, and learners must consult the current currency conversion rate to determine the amount in their local currency.
8. Access to Course Content
8.1. Level 5 and Level 6 Diplomas
8.1.1. If you pay for the full 12-month fee, you will receive additional access:
8.1.1.1. Level 5: 3 extra months (total 15 months).
8.1.1.2. Level 6: 6 extra months (total 18 months).
8.1.2. For other payment plans (half-yearly, quarterly, monthly), the additional access will be provided once 12 months' payments are made.
8.2. Level 3 and Level 4 Diplomas
8.2.1. Access is limited to 12 months. Extensions are granted if delays are caused by us.
9. Assessment Guidelines for EduQual Diplomas
9.1. Exam Duration and Registration
9.1.1. Exams must be completed within the maximum time allotted to the respective diploma level.
Level 3 Diploma: Exam access is available for 12 months from the date of enrollment.
Level 4 Diploma: Exam access is available for 12 months from the date of enrollment.
Level 5 Diploma: Exam access is available for 15 months from the date of enrollment.
Level 6 Diploma: Exam access is available for 18 months from the date of enrollment.
- If any course access is suspended due to non-payment, the exam access timeline will not be extended. Learners must renew their diploma subscription, subject to applicable terms, to complete their exams.
- If a student fails the exam, they will need to pay the Diploma Registration Fee of 100 GBP to retake the exam.
10.2. Option to Take Exams for Lower Levels
10.2.1. Students enrolled in a higher-level EduQual diploma have the option to take exams at a lower level. This is optional and does not affect the eligibility for receiving the higher-level diploma. For instance, a Level 4 student may choose to sit for the Level 3 exam. However, they will need to pay the registration fee for the Level 3 exam in order to receive the Level 4 diploma certificate.
10.3. Submission and Integrity
10.3.1. All coursework and assessments must be submitted on time and meet the required standards. Academic integrity guidelines must be followed to avoid plagiarism and misconduct.
10.4. Assessment Formats
10.4.1. The exam for the EduQual diploma is divided into two parts: the Multiple-Choice Questions (MCQs) and the Oral Examination.
10.4.2. Multiple-Choice Questions (MCQs)
Upon payment of the diploma registration fee, students will be given access to a set of MCQs. These questions are designed to assess the student’s understanding of the core concepts covered in the course. The MCQs will be available for a period of 12 months, during which students are expected to complete them. To move forward in the examination process, students must achieve a 100% score on the MCQs. This part serves as the foundation for the next exam stage and plays a critical role in determining readiness for the oral exam.
10.4.3. Oral Examination
Once a student has successfully completed the MCQs with a 100% score and has fulfilled the requirement of completing at least 85% of the coursework, they will be assigned an oral examination topic. The oral exam assesses the student's ability to articulate and discuss the material in a structured and detailed manner. It serves to evaluate both the depth of their knowledge and their communication skills. Successful completion of both the MCQs and the oral exam leads to the award of the diploma.
10.5. Grading
10.5.1. MCQs and oral exams each carry 50% weight in your final grade.
11. Transfer Policy
11.1. Course Transfers
11.1.1. Transfers are only possible in our Advanced Certificates. You can transfer from a lower-level diploma to a higher-level diploma by paying the difference in fees.
11.2. Transfer from Certificates to Diplomas
11.2.1 If you initially select to enroll in the Certificate and later decide to switch to the EduQual Diploma Program:
- You must pay the Fee difference.
For example, if you are currently enrolled in the Certificate in DevOps program and decide to transfer to the EduQual Diploma in DevOps, the amount already paid for the certificate program will be credited, and you will only need to pay the difference in fees between the two programs.
- You must pay the full EduQual Registration Fee of £250
- Your program will be officially transferred to the EduQual Diploma.
- You must maintain active enrollment in the diploma program for at least 1 year. The exam Part 2 (Oral Exam) will be taken in the 12th month from the date of registration. At the time of the exam, an active subscription of the Diploma Program is required for eligibility.
12. Legacy Students
12.1. Old Fee Structure
12.1.1. Legacy students (those who registered before 1st September 2024) will continue with the old fee structure as long as they maintain regular payments.
12.1.2. To access the old fee structure, you must renew your subscription within 7 days of expiry. If renewal is not made within this period, your subscription will be switched to the new fee structure.
12.2. Late Renewal
12.2.1. If renewal is delayed beyond 7 days, you will be required to pay according to the new fee structure. If there are genuine reasons for a delay, please contact support at [email protected] for consideration.
13. Refund and Course Freeze Policy
13.1. We have a NO-REFUND and NO COURSE FREEZE policy.
13.2. A maximum of one month’s medical leave may be granted with a valid medical certificate.
14. Subscription for Monthly Subscribers
14.1. Monthly subscribers will get course content according to the drip schedule available on the portal.
14.2. Access to labs and course content will follow the schedule available on the portal and website.
15. Plagiarism and Academic Integrity Policy
15.1. Plagiarism Definition:
15.1.1. Plagiarism includes presenting someone else’s work or ideas as your own, whether intentional or accidental, including using AI-generated content without proper attribution.
15.2. Detection Tools:
15.2.1. Plagiarism detection tools such as Quillbot, Turnitin, Bramework, GPTZero, and ZeroGPT will be used to check all submitted assessments.
15.3. Consequences of Plagiarism:
15.3.1. First Instance: A formal warning and a requirement to resubmit the assignment.
15.3.2. Second Instance: A zero for the plagiarized assignment with a requirement to submit an alternative assignment.
15.3.3. Third Instance: Expulsion from the course or program.
15.4. Student Responsibilities:
15.4.1. Ensure all work is original and properly cited.
15.4.2. Refrain from submitting AI-generated content unless permitted.
15.4.3. Appeals: Students may appeal plagiarism decisions within 14 working days.
16. Misconduct, Grievance, and Disciplinary Policy
16.1. Misconduct Definition:
16.1.1. Misconduct includes both academic and behavioral misconduct, such as cheating, plagiarism, harassment, disruptive behavior, or misuse of college resources.
16.2. Investigation and Disciplinary Process:
16.2.1. Serious misconduct will be subject to a formal investigation by the Academic Operations Center. Students will be notified of allegations and given an opportunity to respond.
16.3. Consequences:
16.3.1. Outcomes may include written warnings, suspension, or expulsion depending on the severity of the misconduct.
16.4. Appeals Process:
16.4.1. Students have the right to appeal disciplinary decisions within 14 working days. Appeals will be reviewed by an independent panel.
Our Commitment to Honesty in Business
Islam profoundly emphasizes honesty in all aspects of life, including commercial dealings. This emphasis stems from the comprehensive nature of Islam as a way of life that guides and regulates every sphere, not merely a set of beliefs or rituals. Unlike the often compartmentalized view of religion in modern society, Islam integrates its principles into every facet of daily life, including economic activities and political engagements.
At the heart of Islamic teachings is the practical application of its code, governing not just personal conduct but extending to commerce, politics, and social interactions. In Islam, the virtues of honesty, justice, and fraternity form the cornerstone of societal interactions, extending to condemn any form of deceit or exploitation, be it political, economic, social, or individual.
In an Islamic society, these principles are not mere ideals but active, living practices, with a strong intolerance for dishonesty in any form. Our commitment to these values is unwavering, and we strive to uphold this integrity in every aspect of our operations and community interactions.
Subscription and Course Requirements for Money Back Guarantee Eligibility
Mandatory Subscription Purchase:
The student is required to purchase an annual subscription for specific diploma programs authorized by the Company. These include, but are not limited to:
- Diploma in DevSysOps at RQF Level 5
- Diploma in AIOps at RQF Level 6
- Combinations such as Diploma in DevSysOps + [Specialization] or Diploma in AIOps + [Specialization], where "[Specialization]" may include Offensive Security, Blockchain, SCADA, or any other discipline offered by the Company. The courses MUST be at RQF Level 5 or 6 or any of the combinations we may offer.
Additional Benefit:
Any payment for RQF 6 level diplomas, or combos infused within RQF 6 such, grants the student an additional 6 months of access. For instance, a payment for a 12-month subscription will result in 18 months of access. This applies to all payment schedules: monthly, quarterly, semi-annually, or annually.
Course Completion Timeline and Requirements for Money Back Guarantee
1. Completion Deadline: The course must be completed within 12 months from the enrollment date.
2. Minimum Completion Rate: An 85% course completion rate is required within this timeframe.
3. Guarantee Expiration: Failure to meet the above criteria within 12 months results in ineligibility for the Money Back Guarantee. But other benefits like Al Razzak Job placement Program still stands as they have their own terms and conditions. Please read Al Razzak Program requirements separately.
Mandatory LinkedIn Course Attendance Requirement:
Students must attend at least 10 LinkedIn classes as part of the program within 12 months of enrolment. This is essential for maintaining eligibility under the Money Back Guarantee terms.
Payment of EduQual Fee and Compliance for Money Back Guarantee Eligibility
1. Initial Payment Requirement: Full payment of the EduQual exam fee is required upon annual subscription registration or within 1 month thereafter.
2. Compliance for Guarantee Eligibility: Successful completion of the EduQual exam and adherence to all Agreement terms within 12 months of enrollment is necessary.
3. Consequence of Non-Compliance: Non-fulfillment of these requirements within 12 months results in forfeiture of the Money Back Guarantee.
Additional Educational Requirements
- Communication Course: Purchase and completion of the Communication course are mandatory within the first month post-purchase. Attendance in live classes as requested by the instructor is also required.
- Completion and Submission of Labs: 150 to 200 business lab exercises (Labs) must be completed and submitted within 12 months of enrollment.
- Git Account Updates: Regular updates of student Git accounts with all completed Labs.
- LinkedIn Article Requirement: Publication of a minimum of 24 articles on LinkedIn detailing the educational journey and promoting Al Nafi within a span of 24 months from the day of registration.
- Al Nafi Affiliate Registration and Promotion: Active promotion of LinkedIn blogs detailing the journey and Labs experience is required. At least 1000 unique visitors within the span of 1 year is required. Please note that Al Nafi pays 8% on all successful purchases to our affiliates.
- Development of a Digital Portfolio: Creation of a digital portfolio with at least 100 lab articles to represent the student’s digital footprint is mandatory. This can be done through maintaining a blog or foot print on Git, LinkedIn and other available platforms that reflects the user journey professionally.
Responsibility of Al Nafi in Securing Student Employment Opportunities
Al Nafi is committed to exerting all reasonable efforts to ensure students secure employment upon successful program completion. The nature of employment, such as contractual, freelancing, on-site, remote, or international placements, is at the discretion of Al Nafi Senior Management.
What will be Refunded:
- EduQual fee of 250 GBP is non-refundable
- Taxes and payment service charges are non-refundable
- Sales agent commission (8% of sale) is non-refundable
- The remaining amount is fully refundable
Management Discretion and Final Decision
Management reserves the right to determine the final eligibility for the Money Back Guarantee. This will be based on overall progress, class participation, forum engagement, lab submissions, live class attendance, external certification proof, and any additional evidence necessary. All the above requirements are valid and fully applicable.
Our Commitment to Honesty in Business
Islam profoundly emphasizes honesty in all aspects of life, including commercial dealings. This emphasis stems from the comprehensive nature of Islam as a way of life that guides and regulates every sphere, not merely a set of beliefs or rituals. Unlike the often compartmentalized view of religion in modern society, Islam integrates its principles into every facet of daily life, including economic activities and political engagements.
At the heart of Islamic teachings is the practical application of its code, governing not just personal conduct but extending to commerce, politics, and social interactions. In Islam, the virtues of honesty, justice, and fraternity form the cornerstone of societal interactions, extending to condemn any form of deceit or exploitation, be it political, economic, social, or individual.
In an Islamic society, these principles are not mere ideals but active, living practices, with a strong intolerance for dishonesty in any form. Our commitment to these values is unwavering, and we strive to uphold this integrity in every aspect of our operations and community interactions.
Subscription and Course Requirements for Money Back Guarantee Eligibility
Mandatory Subscription Purchase:
The student is required to purchase an annual subscription for specific diploma programs authorized by the Company. These include, but are not limited to:
- Diploma in DevSysOps at RQF Level 5
- Diploma in AIOps at RQF Level 6
- Combinations such as Diploma in DevSysOps + [Specialization] or Diploma in AIOps + [Specialization], where "[Specialization]" may include Offensive Security, Blockchain, SCADA, or any other discipline offered by the Company. The courses MUST be at RQF Level 5 or 6 or any of the combinations we may offer.
Additional Benefit:
Any payment for RQF 6 level diplomas, or combos infused within RQF 6 such, grants the student an additional 6 months of access. For instance, a payment for a 12-month subscription will result in 18 months of access. This applies to all payment schedules: monthly, quarterly, semi-annually, or annually.
Course Completion Timeline and Requirements for Money Back Guarantee
1. Completion Deadline: The course must be completed within 12 months from the enrollment date.
2. Minimum Completion Rate: An 85% course completion rate is required within this timeframe.
3. Guarantee Expiration: Failure to meet the above criteria within 12 months results in ineligibility for the Money Back Guarantee. But other benefits like Al Razzak Job placement Program still stands as they have their own terms and conditions. Please read Al Razzak Program requirements separately.
Mandatory LinkedIn Course Attendance Requirement:
Students must attend at least 10 LinkedIn classes as part of the program within 12 months of enrolment. This is essential for maintaining eligibility under the Money Back Guarantee terms.
Payment of EduQual Fee and Compliance for Money Back Guarantee Eligibility
1. Initial Payment Requirement: Full payment of the EduQual exam fee is required upon annual subscription registration or within 1 month thereafter.
2. Compliance for Guarantee Eligibility: Successful completion of the EduQual exam and adherence to all Agreement terms within 12 months of enrollment is necessary.
3. Consequence of Non-Compliance: Non-fulfillment of these requirements within 12 months results in forfeiture of the Money Back Guarantee.
Additional Educational Requirements
- Communication Course: Purchase and completion of the Communication course are mandatory within the first month post-purchase. Attendance in live classes as requested by the instructor is also required.
- Completion and Submission of Labs: 150 to 200 business lab exercises (Labs) must be completed and submitted within 12 months of enrollment.
- Git Account Updates: Regular updates of student Git accounts with all completed Labs.
- LinkedIn Article Requirement: Publication of a minimum of 24 articles on LinkedIn detailing the educational journey and promoting Al Nafi within a span of 24 months from the day of registration.
- Al Nafi Affiliate Registration and Promotion: Active promotion of LinkedIn blogs detailing the journey and Labs experience is required. At least 1000 unique visitors within the span of 1 year is required. Please note that Al Nafi pays 8% on all successful purchases to our affiliates.
- Development of a Digital Portfolio: Creation of a digital portfolio with at least 100 lab articles to represent the student’s digital footprint is mandatory. This can be done through maintaining a blog or foot print on Git, LinkedIn and other available platforms that reflects the user journey professionally.
Responsibility of Al Nafi in Securing Student Employment Opportunities
Al Nafi is committed to exerting all reasonable efforts to ensure students secure employment upon successful program completion. The nature of employment, such as contractual, freelancing, on-site, remote, or international placements, is at the discretion of Al Nafi Senior Management.
What will be Refunded:
- EduQual fee of 250 GBP is non-refundable
- Taxes and payment service charges are non-refundable
- Sales agent commission (8% of sale) is non-refundable
- The remaining amount is fully refundable
Management Discretion and Final Decision
Management reserves the right to determine the final eligibility for the Money Back Guarantee. This will be based on overall progress, class participation, forum engagement, lab submissions, live class attendance, external certification proof, and any additional evidence necessary. All the above requirements are valid and fully applicable.
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